History of Business

Computer Assistance is owned and operated as a sole proprietorship by Ann McCandless. Prior to opening Computer Assistance, Ms. McCandless was a contract trainer working with numerous local and bay area companies. As a result of frustrations experienced as a contract trainer, Ms. McCandless decided to start Computer Assistance. The goal of Computer Assistance is to provide trainers with the highest quality training materials and an excellent training environment in which to teach. As a result of this dedication to quality, students receive the best possible training available in a comfortable environment.

Computer Assistance was established in March 1990 and the training facility opened in October 1990. We have been providing training to the Sacramento community since that date. Each year since opening the training center, the company expanded to accommodate the needs of the clients. At its height, Computer Assistance employed twelve full- and part-time trainers and support staff. We had 3 training rooms on our site and a mobile training room that consisted of 11 notebook computers. Over the years Computer Assistance has provided extensive training on a variety of software programs to the public and private sector during the past years.

Seventeen years later, in 2007, we continue to provide training to returning and new clients. We have one small training room on our site. There are several local training rooms that we use when a larger room is required to meet our client's needs. We have one full-time trainer on staff and utilize additional professional trainers when the need arises. We continue to provide customized training based upon our client's needs. In addition, we have several trainers who love to travel and are always looking for projects that will take them on the road.

Through the years, Computer Assistance has been able to weather the economic storms that have sunk a number of our sister training companies. We feel grateful that this business continues to support three of us with enough flexibility to keep our personal and work lives in balance. We thank all our clients who continue to utilize our services.